Submit water readings monthly via the Almaty Su website, mobile app, call center or a WhatsApp photo, before your billing cutoff.
Water
When to submit readings
Submit water readings monthly via the Almaty Su website, mobile app, call center or a WhatsApp photo, before your billing cutoff.
Where to submit readings
- Website
- Phone
- Chatbot
- Mobile app
Submit reading on the official site →
Good to know
A photo of the meter sent via WhatsApp is accepted as valid proof of the reading.
Keep a history of your readings
Keep a personal record of every reading you send to Алматы Су — just photograph the meter in Telegram or WhatsApp and FinMan logs the value and date automatically.
Frequently asked questions
- How often do I need to submit a meter reading to Алматы Су?
- This depends on your tariff and contract — check the deadline above, and log a reading with a photo in FinMan every time so you always know when you last submitted one.
- What happens if I miss the deadline for Алматы Су?
- Most providers estimate your consumption and adjust the bill once you submit an actual reading — it's worth doing as soon as you notice you missed the window.
- Can I submit a meter reading to Алматы Су by photo?
- Алматы Су doesn't accept photos directly for billing, but you can photograph your meter in FinMan first to save the exact reading and date, then enter it through the official channel above.
Never lose track of a reading again
FinMan reminds you and keeps every meter reading, receipt and bill in one place.
Get Started
Submission windows and exact deadlines are set by the provider and may change — always check the official channel above for current requirements.